Thank you for choosing DE CHENG XIN XING for your premium seafood and dried food needs. We strive to ensure that every product reaches you in perfect condition. Upon receiving your order, we encourage you to inspect each item carefully. Should you find any items that are damaged or not as ordered, we are here to assist. Please reach out to us within 7 days from the delivery date so that we can address your concerns promptly.

Simply email us at imperial@dechengxinxing.com and provide your order number, along with details of the issue, to help us serve you efficiently.

If a return is necessary, we kindly ask that all items be returned unused, in their original, unopened packaging to maintain the quality and integrity of the products. Please note that we are unable to process refunds at this time; however, we will work diligently to find a suitable solution to any issues you may experience.

Thank you for your understanding and support as we continue to bring you the finest selection of imperial seafood and quality dried foods. Your satisfaction is our top priority, and we value your trust in DE CHENG XIN XING.