Shipping
1. Shipping Methods: We offer various shipping methods to ensure your products arrive safely and on time. Our shipping options include:
- Standard Shipping: Estimated delivery time is usually 3-5 business days.
- Express Shipping: Estimated delivery time is typically 1-2 business days with an additional fee.
2. Shipping Rates: Shipping costs are calculated based on the total weight of the order and the delivery location. You can view the exact shipping cost at checkout.
3. Free Shipping: Enjoy free shipping on all orders over Rp 500,000. This offer is valid for deliveries to certain areas. Please check eligibility for free shipping during checkout.
4. Delivery Areas: We deliver to all regions within Indonesia. However, some remote areas may require additional delivery time.
5. Order Processing Time: All orders are processed within 1-2 business days after payment confirmation. You will receive a notification via email with tracking information once your order has been shipped.
6. Tracking Your Order: After your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track the shipping status through the courier's website.
7. Customer Support: If you have any questions or issues regarding shipping, please contact our customer service team at [email@example.com] or call us at [phone number].